What Do I Say Now?
375 Ready-to-Use Scripts for Awkward Conversations, Difficult People, Bad News, Meetings, Money, Boundaries, and Everything Else at Work
A practical workplace communication reference with ready-to-adapt language for difficult conversations, meetings, boundaries, money and bad news.
Available formats: Kindle, paperback.
About this book
Difficult workplace conversations are often hardest in the first few seconds: the issue is clear, but the words are not. This reference provides adaptable scripts for situations involving feedback, mistakes, deadlines, meetings, money, boundaries, conflict and bad news.
The scripts are starting points rather than magic phrases. Readers can choose language that fits the situation, adjust the tone, and move from avoidance or improvisation toward a clearer conversation.
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